Chatham Ivy

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Policies

Returns/Exchanges
We want you to be happy with your Chatham Ivy purchase. We accept returns and exchanges for up to 30 days after the “purchase” date on all items. Please send and email to Kim@chathamivy.com with “Return/Exchange” in subject line and we will contact you with return instructions.

 

Shipping
All orders are $4 flat rate and sent USPS. A tracking number is emailed to the customer as soon as the order ships. Each Chatham Ivy shirt and tote are custom printed to order. Please allow 7 business days for delivery.

 

Privacy
All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the 3 digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case UPS needs to contact you regarding the delivery.

 

We use third-party web beacons (Google Analytics) from Google to help analyze where visitors go and what they do while visiting our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you here and by a notice on the website in general.